Privacy Policy

Last updated: 14th October 2025

1. Introduction

This Privacy Policy describes how Bitspire LLC (“Bitspire,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal data obtained through our website, webshop, and related services.

We are committed to ensuring that your privacy is protected and that all processing of personal data is conducted in compliance with the Law of Georgia on Personal Data Protection, the EU General Data Protection Regulation (GDPR), and other applicable privacy laws.

2. Company Information

Bitspire LLC
Identification Number: 404789172
Registered Address: 12 Nikoloz Baratashvili Street / 2 Sanapiro Street, Krtsanisi District, Tbilisi 0105, Georgia
Email: office.bitspire@gmail.com
Phone: +995 599564870

3. Scope of the Policy

This Policy applies to:

  • Visitors of our websites and online shop;

  • Clients who purchase our IT or white-label services;

  • Partners, contractors, and suppliers who interact with Bitspire.

It does not apply to third-party websites, services, or applications linked to from our platform.

4. Data We Collect

Bitspire collects only the data necessary to deliver our services effectively, comply with legal obligations, and maintain a secure platform.

4.1. Data You Provide Directly

When you interact with Bitspire, you may provide us with:

  • Contact information: name, email address, phone number, company name, country.

  • Billing and payment data: billing address, tax number, transaction history, payment confirmation.

  • Project or license information: service preferences, specifications, documentation, or credentials for integration.

  • Communication data: messages sent through email, chat, or contact forms.

4.2. Data Collected Automatically

When visiting our website or webshop, we may collect:

  • IP address and browser information;

  • Device type, operating system, and referral URLs;

  • Pages visited, session duration, and interaction logs;

  • Cookies and analytics identifiers (see Section 9).

4.3. Data from Third Parties

We may receive limited personal or company data from payment processors, identity verification partners, or publicly available sources (e.g., company registers) when necessary for contractual or compliance purposes.

5. Purpose of Data Processing

We process personal data for the following legitimate purposes:

  1. Service delivery: to process orders, payments, and license activations.

  2. Account management: to maintain client records, communicate updates, and provide support.

  3. Compliance: to meet legal, tax, and anti-fraud obligations.

  4. Marketing and communication: to send service updates, newsletters, or offers (only with consent).

  5. Security and operations: to monitor, prevent, and respond to unauthorized access or misuse.

  6. Analytics and improvement: to understand how our services are used and improve performance.

6. Legal Basis for Processing

Bitspire processes personal data based on one or more of the following legal grounds:

  • Performance of a contract: when data is necessary to provide our services or fulfill a license agreement.

  • Legal obligation: to comply with tax, accounting, or regulatory requirements.

  • Legitimate interest: to ensure service security, prevent fraud, and improve user experience.

  • Consent: when you opt-in to receive marketing communications or voluntarily share additional information.

You may withdraw consent at any time by contacting us (see Section 13).

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy, including:

  • Client accounts: retained for the duration of the business relationship and up to 5 years after termination (for tax/audit compliance).

  • Financial and billing data: retained for at least 6 years in accordance with accounting laws.

  • Marketing data: retained until you unsubscribe or withdraw consent.

After the retention period expires, data is securely deleted or anonymized.

8. Data Sharing and Disclosure

Bitspire does not sell personal data.
We may share data only in the following limited cases:

  • Service providers: such as hosting, payment gateways, or customer support tools, bound by confidentiality agreements.

  • Legal authorities: when required by law or to protect our rights.

  • Business transfers: in case of merger, acquisition, or sale of assets, where data may be transferred to a successor entity.

All data transfers are conducted under strict contractual and security safeguards.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze traffic.

Types of Cookies:

  • Essential cookies: required for site operation (e.g., login, checkout).

  • Analytics cookies: to measure website performance and improve usability.

  • Preference cookies: to remember language or region settings.

  • Marketing cookies: used only with your consent for targeted advertising.

You may control cookie preferences via your browser settings. Disabling certain cookies may limit functionality.

10. International Data Transfers

Bitspire’s primary servers and partners may be located within or outside the European Economic Area (EEA).
When transferring data internationally, we ensure adequate safeguards, such as:

  • Standard Contractual Clauses (SCCs);

  • Binding corporate rules; or

  • Transfers to jurisdictions recognized as providing adequate data protection.

11. Security Measures

We apply strict administrative, technical, and organizational measures to protect your data, including:

  • End-to-end encryption (HTTPS, TLS 1.3);

  • Role-based access control (RBAC);

  • Network segmentation and intrusion monitoring;

  • Regular security audits, penetration testing, and vulnerability scanning;

  • Data minimization and least-privilege principles.

While we strive to protect all information, no transmission over the internet is 100% secure; therefore, we cannot guarantee absolute security.

12. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: obtain a copy of your personal data.

  • Rectification: correct inaccurate or incomplete data.

  • Erasure: request deletion when data is no longer needed.

  • Restriction: limit processing under certain conditions.

  • Portability: receive your data in a structured, machine-readable format.

  • Objection: object to data processing based on legitimate interests.

  • Withdraw consent: opt out of marketing or optional processing at any time.

To exercise any of these rights, contact us at office.bitspire@gmail.com.

13. Data Controller and Contact

Bitspire Ltd is the data controller for all processing described in this Policy.
If you have any questions, requests, or complaints about how your data is handled, please contact:

Data Protection Officer
Bitspire LLC
Email: office.bitspire@gmail.com
Phone: +995 599564870
Address: 12 Nikoloz Baratashvili Street / 2 Sanapiro Street, Krtsanisi District, Tbilisi 0105, Georgia

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Inspector of Georgia or your local data protection authority.

14. Marketing Communications

We may send you promotional emails or newsletters only if you have opted in.
You may unsubscribe at any time using the link provided in each email or by contacting us directly.

Bitspire does not engage in unsolicited marketing or share mailing lists with third parties.

15. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If we become aware of such collection, the data will be deleted immediately.

16. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulation, or business practices.
The latest version will always be available on our website.
Significant changes will be communicated to registered Clients via email or account notification.

17. Acceptance

By using our website or purchasing our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Bitspire Ltd

Empowering secure, scalable, and transparent digital ecosystems.