Privacy Policy

Last updated:  August 14th, 2026

1. Introduction

This Privacy Policy describes how Bitspire LLC (“Bitspire,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal data obtained through our website, webshop, self-service SaaS platform, and automated digital delivery systems.

We are committed to protecting your privacy and processing all personal data in full compliance with the Law of Georgia on Personal Data Protection, the EU General Data Protection Regulation (GDPR), and applicable international privacy standards.

2. Company Information (Data Controller)

  • Legal Entity: Bitspire LLC

  • Identification Number: 404789172

  • Registered Address: 12 Nikoloz Baratashvili Street / 2 Sanapiro Street, Krtsanisi District, Tbilisi 0105, Georgia

  • Email: office.bitspire@gmail.com

  • Phone: +995 599564870

3. Scope of the Policy

This Policy applies to:

  • Visitors and registered users of our websites, webshop, and self-service SaaS portals;

  • Business clients purchasing software licenses, cloud tools, or automated digital products;

  • Partners and vendors interacting with our system infrastructure.

This Policy does not apply to third-party websites or external services linked to or integrated with our platform.

4. Data We Collect

Bitspire collects only data that is strictly necessary to fulfill transactions, deliver digital software products, comply with statutory tax obligations, and prevent fraud.

4.1. Data You Provide Directly

  • Account and Contact Data: Full name, business email address, company name, registration details, tax ID, phone number, and billing country.

  • Payment and Transaction Data: Billing address, transaction IDs, tax identification numbers, and order history.

    • Important Payment Security Disclosure: Bitspire does NOT store, process, or transmit full Payment Card Numbers (PAN), CVV/CVC codes, or sensitive cardholder credentials on its servers. All payment transactions are executed via PCI-DSS Level 1 compliant Payment Service Providers (PSPs) or Merchant of Record (MoR) partners.

  • License and Configuration Data: API credentials, software activation keys, system preferences, and user configuration settings.

4.2. Data Collected Automatically

When accessing our digital tools or platform, our systems automatically log:

  • Technical connection details (IP address, browser type, operating system, device identifiers);

  • Usage logs (session timestamps, system API calls, feature interactions);

  • Cookies and security analytics identifiers (see Section 9).

5. Purpose of Data Processing

We process personal data exclusively for legitimate operational purposes:

  • Automated Product Delivery: To instantly process digital orders, issue software licenses, and enable SaaS platform access;

  • Customer Support & Account Management: To provide technical system updates, account maintenance, and user support;

  • Financial & Regulatory Compliance: To issue invoices, verify legal entity details, prevent financial fraud, and comply with tax reporting laws;

  • System Security: To monitor infrastructure integrity, prevent unauthorized API access, and mitigate cyber threats.

6. Legal Basis for Processing

We process personal data based on the following legal grounds under GDPR and Georgian privacy law:

  • Performance of a Contract: Necessary to provide software licenses, maintain SaaS accounts, and execute digital transactions;

  • Legal Obligation: Necessary to comply with tax, anti-money laundering (AML), and corporate accounting regulations;

  • Legitimate Interest: To maintain platform security, prevent fraudulent transactions, and optimize platform performance;

  • Consent: When you explicitly opt-in to optional technical notifications or marketing updates.

7. Payment Processing & Merchant of Record Partners

To ensure secure card processing, Bitspire partners with licensed third-party Payment Service Providers (PSPs) and Merchant of Record (MoR) platforms.

When you place an order, your financial details are processed directly by these encrypted, PCI-DSS compliant payment gateways. These partners act as independent or joint data controllers for the purpose of executing the financial transaction and preventing fraudulent payments.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy:

  • Active User Accounts: Retained for the duration of the active subscription or software licensing agreement;

  • Tax and Accounting Records: Financial transaction logs, invoices, and billing proofs are retained for 6 years to comply with statutory accounting laws;

  • Security Logs: System access logs and IP records are retained for up to 12 months for security auditing.

Data is securely deleted or anonymized upon expiration of the required retention period.

9. Cookies and Security Technologies

Our platform uses functional, analytical, and security cookies:

  • Essential Cookies: Required for core platform functionality, user authentication, and secure checkout sessions;

  • Analytics Cookies: Used to evaluate platform interaction and improve user interface performance;

  • Security Cookies: Used to detect automated bot activity and fraudulent login attempts.

Users can manage cookie preferences via their browser settings. Disabling essential cookies may impair platform functionality.

10. International Data Transfers

Bitspire operates globally. Data may be processed on secure servers located within the European Economic Area (EEA), Georgia, or other secure jurisdictions. For cross-border data transfers, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission;

  • Transfer to jurisdictions with adequacy decisions or equivalent privacy protections under Georgian Law.

11. Security Measures

Bitspire employs strict administrative, technical, and organizational security protocols:

  • Transport Layer Security (TLS 1.3 / HTTPS encryption) for all data in transit;

  • Role-Based Access Control (RBAC) and Least-Privilege enforcement;

  • Regular system vulnerability scans and intrusion monitoring;

  • Strict data isolation for tenant databases and digital license keys.

12. Your Data Rights

Under applicable laws, you possess the following data rights:

  • Right of Access: Request a copy of your personal data processed by us.

  • Right to Rectification: Request correction of inaccurate account details.

  • Right to Erasure (“Right to be Forgotten”): Request deletion of data where retention is no longer legally required.

  • Right to Restrict or Object: Limit or object to data processing based on legitimate interest.

  • Right to Data Portability: Receive your structured data in a machine-readable format.

To exercise these rights, submit a request to office.bitspire@gmail.com.

13. Children’s Privacy

Our SaaS platform and software tools are designed strictly for business clients and individuals aged 18 and older. We do not knowingly collect personal data from minors.

14. Updates to This Policy

We reserve the right to modify this Privacy Policy to reflect changes in our automated systems, payment providers, or applicable legal requirements. The updated version will always be published on our official domain with the updated effective date.

15. Contact Information

For any questions, compliance requests, or data privacy inquiries, please contact:

Data Protection Officer

Bitspire LLC

Email: office.bitspire@gmail.com

Phone: +995 599564870

Address: 12 Nikoloz Baratashvili Street / 2 Sanapiro Street, Krtsanisi District, Tbilisi 0105, Georgia